Contact Us

Phone

1-800-759-7372

Monday–Thursday, 7:00 a.m. to 5:30 p.m.; Friday, 7:00 a.m. to 4:30 p.m. (Mountain time)

For deaf or hard-of-hearing dial 711 to contact Relay Colorado.

Email

Customer Service–for general questions

Secure correspondence system–for account-specific questions

Ask Greg–for sharing your comments with PERA’s Executive Director Greg Smith

Webmaster–for technical issues relating to this site

Affiliation–for public employers who wish to affiliate

Mail

PO Box 5800, Denver, CO 80217-5800

Office Locations

Denver

1301 Pennsylvania Street, Denver, CO 80203

Office Hours: Monday–Friday, 7:30 a.m. to 4:30 p.m. (Mountain time)

Westminster

1120 West 122nd Avenue, Suite 200, Westminster, Colorado (I-25 and 120th Avenue)

Office Hours: Monday, Tuesday, Thursday, and Friday, 7:30 a.m. to 4:30 p.m.; Wednesday, 1:00 p.m. to 4:30 p.m. (Mountain time)

Other Resources

For PERAPlus 401(k)/457 or DC Plan Account Information

Call 1-800-759-7372, select the PERAPlus 401(k)/457 or Defined Contribution Plan option.

Change Your Mailing Address

If a PERA benefit check is mailed to your address, you must submit your address change in writing and include your signature.

Sign up for Electronic Delivery

Change Beneficiaries, Name, or Employment Information

Reporting the Death of a Member or Retiree

Call PERA’s Customer Service Center at 1-800-759-7372. You should also call other affected organizations, like Social Security, the retiree’s bank, other financial account managers (like an IRA), a life insurance company, or the Veterans Administration.

Holiday Closures

PERA will be closed on the following holidays in 2016:

  • New Year's Day - Friday, January 1
  • Martin Luther King, Jr. Day - Monday, January 18
  • Presidents' Day - Monday, February 15
  • Memorial Day - Monday, May 30
  • Independence Day - Monday, July 4
  • Labor Day - Monday, September 5
  • Thanksgiving - Thursday and Friday, November 24 & 25
  • Christmas - Friday, December 26