Contact Us



Monday–Thursday, 7:00 a.m. to 5:30 p.m.; Friday, 7:00 a.m. to 4:30 p.m. (Mountain time)

For deaf or hard-of-hearing dial 711 to contact Relay Colorado.


Customer Service–for general questions

Secure correspondence system–for account-specific questions

Ask PERA–for questions about legislation or pension policy

Webmaster–for technical issues relating to this site

Affiliation–for public employers who wish to affiliate


PO Box 5800, Denver, CO 80217-5800

Office Locations


1301 Pennsylvania Street, Denver, CO 80203

Office Hours: Monday–Friday, 7:30 a.m. to 4:30 p.m. (Mountain time)

Lone Tree

10457 Park Meadows Drive, Suite 102, Lone Tree, CO

Office Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m. (Mountain time)


1120 West 122nd Avenue, Suite 200, Westminster, CO (I-25 and 120th Avenue)

Office Hours: Monday, Tuesday, Thursday, and Friday, 7:30 a.m. to 4:30 p.m.; Wednesday, 1:00 p.m. to 4:30 p.m. (Mountain time)

Other Resources

For PERAPlus 401(k)/457 or DC Plan Account Information

Call 1-800-759-7372, select the PERAPlus 401(k)/457 or Defined Contribution Plan option.

Change Your Mailing Address

If a PERA benefit check is mailed to your address, you must submit your address change in writing and include your signature.

Sign up for Electronic Delivery

Change Beneficiaries, Name, or Employment Information

Reporting the Death of a Member or Retiree

Call PERA’s Customer Service Center at 1-800-759-7372. You should also call other affected organizations, like Social Security, the retiree’s bank, other financial account managers (like an IRA), a life insurance company, or the Veterans Administration.

Holiday Closures

PERA will be closed on the following holidays:

  • Christmas - Monday, December 25, 2017
  • New Year's Day - Monday, January 1, 2018
  • Martin Luther King, Jr. Day - Monday, January 15, 2018
  • Presidents' Day - Monday, February 19, 2018
  • Memorial Day - Monday, May 28, 2018
  • Independence Day - Wednesday, July 4, 2018
  • Labor Day - Monday, September 3, 2018
  • Thanksgiving - Thursday and Friday, November 22 and 23, 2018
  • Christmas - Monday and Tuesday, December 24 and 25, 2018
  • New Year's Eve - Monday, December 31, 2018